If you watched The Arrow Break and thought that was amazing, just wait until you see this Rebar Bend with Edward Bracken! Edward Bracken, General Manager at The Crowne Plaza, Kensington stepped forward and managed to bend a 10mm think, reinforcement rebar with just his throat! This...

If someone asked you to break an arrow in your throat, what would you say? That's exactly what I asked the team at Crowne Plaza Kensington to do at a recent Empowerment Workshop and every single person stepped up the plate (or arrow!), pushed through their...

It's no secret that there are Recruitment Challenges in the Hospitality Industry. When I sat down with Rajesh Vohra, Director at Sarova Hotels I was interested to know his take on the situation with recruitment, and he highlighted some very valid points. As well as stating that...

Introducing a brand new channel - The Sales & Hospitality TV Show. The purpose of this channel is to give people a peek behind the scenes of the sales and hospitality industry. Each week I'll be interviewing known experts within their fields, asking them probing questions...

Whilst researching for an upcoming Keynote Talk to a Senior Management Team within a UK hotel chain, I uncovered a piece of research by job site CV-Library, and read some very alarming figures about the Hospitality industry. For those that don't know, my background is predominantly...